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Operations · Store Operations
The agent that runs the floor.
Operations is the constant store brain. It forecasts what you'll sell, watches every SKU in real time, reads every basket, and sends you a weekly brief telling you what to do next. Built for the operators walking the aisle.
What Operations handles
Six capabilities. One agent.
Every capability runs every day, whether you're logged in or not. You get a single weekly brief summarizing what changed and what to do about it.
Demand Forecasting
30-day demand, SKU by SKU.
Reads your sales history, local weather, neighborhood events, holidays, and buying patterns to predict what will sell.
Inventory Intelligence
Shelf health, every day.
Every SKU monitored in real time for expiry, stockout, and markdown opportunities.
Markdown & Waste
Less shrink, less margin leak.
Operations flags which SKUs to mark down, when to mark them, and which ones to cut before the dumpster does.
Customer Analytics
Every basket, understood.
Affinity, cohorts, and win back signals without requiring a loyalty program.
Avocado · 812 baskets
last 30 days
with Lime73%
with Tortilla58%
with Salsa54%
with Cilantro38%
with Onion24%
The Monday Brief
Three things worth your attention.
A weekly brief written by the model. Not more charts, a plain language summary of what changed.
Operator Pane
Every answer, one screen.
Ask a question in plain English. See the numbers, the context, and the recommended next move without opening another tab.
Demand Forecasting
Know what you'll sell, 30 days out.
Tight confidence bands, built in awareness for weather, holidays, and local events. Replace spreadsheets with signal. Operations retrains your model every night as new receipts come in.
- Predictions at the SKU level, not category averages
- 30 day horizon with confidence bands
- Weather, holiday, and event awareness
- Model retrains every night on your data
Inventory Intelligence
Every SKU. Every day. Without the spreadsheet.
Operations tracks the health of every SKU in the store. What's aging, what's about to stock out, and what to mark down before it walks into the dumpster. Supplier lead time built in.
- Live shelf health across 50K+ SKUs
- Smart markdown before waste happens
- Reorder alerts that understand supplier lead time
- Expiry radar for perishable categories
Customer Analytics
Understand every basket. Without a loyalty program.
Operations analyzes the shape of every transaction. What's bought together, who's repeating, and which customers are slipping away. No loyalty app, no logins, no friction.
- Basket level affinity and cross sell
- Repeat rate cohorts without logins
- Segment triggered campaigns via Klaviyo, Twilio, Instagram
- Win back signal with a playbook attached
Basket affinity
Avocado
with Lime73%
with Tortilla58%
with Salsa54%
with Cilantro38%
with Onion24%
Win back trigger ready
5 segments · SMS via Twilio
AI Intelligence
The weekly brief. Written by the model.
Every Monday morning, Operations sends you three things worth your attention, written in plain English. Each one has a one tap action that triggers the right tool. A brief you can actually act on in ten minutes.
- Weekly operator briefing written by the model
- Margin, waste, and loyalty signals in plain English
- One tap actions that trigger the right tool
- No dashboard required
Operations is the first software that sounded like it was built by someone who had actually walked a shelf.
CT
Launch partnerSingle store operator
Questions
Questions we hear from operators
If you have more, we want to hear them.
Toast, Square, Clover, NCR, and most modern POS systems. For legacy POS, we read your daily export file. Onboarding takes under a week for standard integrations.
No. Operations reads basket patterns directly from your POS. A loyalty program helps sharpen customer level insight, but it's not required.
Operations is useful in the first two weeks and sharpens over the first 90 days as the model learns your local signals. Most operators see margin impact in the first month.
No. Operations drafts the order and explains why. Your team reviews, edits, and sends. The decision stays with a human.